1. Definitions and General Matters
These Terms and Conditions ("Terms") apply to the use of the ob999 platform ("Platform", "Website", or "Service"). ob999 is an online casino and sports betting platform operated for users in Bangladesh.
In these Terms, "you" or "user" refers to any person who visits the ob999 website, creates an account, or uses any of its services. "We", "our", or "ob999" refers to the organization operating this platform.
By accessing, registering on, or using the ob999 platform, you agree to comply with all provisions of these Terms. If you do not agree with any part of these Terms, please refrain from using our platform.
1.1 Applicable Law
These Terms are governed by the relevant applicable laws and regulations. In the event of any dispute, both parties will attempt to resolve the matter through discussion.
2. Account Registration
To open an account with ob999, you must provide accurate and complete personal information. Registering with false or misleading information is strictly prohibited and may result in your account being permanently closed.
2.1 Registration Requirements
- Each person may open only one account. Multiple accounts held by the same person are strictly prohibited.
- The name, date of birth, address, and other details provided at the time of registration must be truthful.
- Keeping your account password confidential is your own responsibility. You are fully accountable for all activities carried out through your account.
- If you believe the security of your account has been compromised, notify our support team immediately.
- Transferring or selling your account to a third party is strictly prohibited.
2.2 Identity Verification (KYC)
ob999 may from time to time request documents to verify your identity. This may include copies of your national identity card, passport, or other government-issued identification. Withdrawal requests may be held pending until identity verification is complete.
3. Age Restrictions
ob999 is strictly not available to anyone under the age of 21. Only those aged 21 or above may open an account and use the platform.
ob999 reserves the right to verify your age at the time of registration and at any point thereafter. If it is found that a user is under the age of 21, that account will be closed immediately and all transactions will be considered void.
4. Deposits and Withdrawals
4.1 Deposit Rules
The following payment methods may be used to deposit funds into ob999: bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount is ৳300. When depositing funds into your account, you must use your own payment account.
- Minimum single deposit: ৳300 (for each method)
- Use of third-party payment accounts is strictly prohibited.
- Suspicious or unusual deposit transactions may be held for review.
- ob999 reserves the right to decline or return any deposit.
4.2 Withdrawal Rules
The minimum amount for a withdrawal is ৳500. Withdrawal requests are generally processed within 1 hour.
- Withdrawals may only be made through the same payment method used to deposit into the account.
- Withdrawals may not be processed if identity verification has not been completed.
- Meeting wagering requirements is mandatory before withdrawing bonus funds.
- ob999 reserves the right to hold withdrawals in cases of suspected activity.
5. Bonuses and Promotions
5.1 Welcome Bonus
New members at ob999 will receive a 120% bonus on their first deposit, up to a maximum of ৳10,000. The following conditions must be met to claim this bonus:
- Wagering Requirement: The bonus amount must be wagered 25 times before withdrawal.
- Once the bonus is activated, the wagering requirement must be met within a specified time limit.
- Bonus funds cannot be converted to cash — they may only be used for gaming.
- The welcome bonus can be received only once per account.
- If an attempt is made to claim a bonus through fraudulent means, the account will be closed.
5.2 Other Promotions
ob999 regularly offers various promotional offers. Each promotion has its own specific terms, which will be detailed on the promotions page. These general terms apply to all promotions.
5.3 VIP Program
The ob999 VIP program has three tiers. Based on regular gaming activity, members can gradually move up to higher tiers:
- Bronze: Weekly cashback up to 0.4%
- Silver: Weekly cashback up to 0.8%
- Gold: Weekly cashback up to 1.2%
ob999 reserves the right to change VIP benefits. Members will be notified in advance where possible when VIP tiers or benefits are changed.
6. Gaming Rules
The ob999 platform offers slot games, live casino, sports betting, and other gaming categories. Each game or betting category has its own rules, which can be found on that game's description page.
6.1 General Gaming Policy
- All game outcomes are determined entirely by a Random Number Generator (RNG). There are no predetermined patterns in the results.
- Using any external software, bots, or automated methods to play games is strictly prohibited.
- If a technical error occurs during a game, ob999 reserves the right to cancel that round.
- In sports betting, match results are confirmed from official sources.
- If evidence of betting manipulation or system abuse is found, all related transactions will be voided.
6.2 Prohibited Activities
- Money laundering or use of illegally obtained funds
- Using multiple accounts to claim bonus benefits
- Operating another user's account
- Hacking or attempting unauthorized access to the platform's systems
- Any attempt to manipulate game outcomes
7. Security and Privacy
ob999 is committed to protecting your personal information. We use SSL encryption technology to keep all your data and financial transactions secure. Full details of how your information is collected, stored, and used can be found on our Privacy Policy page.
7.1 User Responsibilities
- Keep your login details (email/username and password) completely confidential.
- Always log out after using a public or shared device.
- If you notice any suspicious activity, notify our support team immediately.
- Keep the email address saved on your account active and accessible.
8. Account Suspension and Closure
8.1 Closure by ob999
ob999 may suspend or permanently close your account without prior notice in the following circumstances:
- Violation of any provision of these Terms
- Providing false or misleading information
- Suspicious financial activity is detected
- Failure to cooperate with identity verification
- Attempting to harm the platform or other users
Any funds deposited prior to account closure (excluding bonuses) will be returned to the user, unless evidence of fraud is found.
8.2 Closure by the User
You may request to close your account at any time. In this case, any funds remaining in your account (excluding pending bonus conditions) will be returned to you if the minimum withdrawal threshold is met.
9. Responsible Gaming
ob999 places the highest importance on responsible gaming. We believe that gaming is a form of entertainment and should never become a problem. Our platform offers various features to help users maintain healthy gaming habits.
- Option to set deposit limits
- Self-exclusion option (voluntarily closing your account for a set period)
- Feature to track gaming time
- Support available 24/7 at any time
For more details on responsible gaming, please visit our Responsible Gaming page.
10. Changes to Terms
ob999 reserves the right to change, amend, or update these Terms at any time. For significant changes, we will post a notice on the website or inform you via your registered email.
If you continue to use the platform after the Terms have been changed, it will be assumed that you have accepted the new Terms. We therefore recommend reviewing this page regularly.
11. Contact and Support
If you have any questions or concerns about these Terms or any ob999 service, please contact our support team. Our team is always ready to provide support in Bengali, 24 hours a day, 7 days a week.
- Live Chat: Get instant support through the live chat option on the website.
- Email: [email protected]
We take all complaints seriously and work to resolve them as quickly as possible.